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Kaizen – the journey that never ends
The scene: a martial arts class twenty five years ago. A few moments into our first exercise period, the visiting Japanese instructor sits us down and gently informs us that we are getting it all...
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On time and on budget can still be a failed project
Even the much quoted Triple Constraint model of Project Management fails to point out the one absolute, need to know fact that all project managers must understand to be good at their role. In Project...
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Consultants – did you just frame your customers?
Anyone who works closely with a customer needs to know the customer’s needs – and preferably their desires – to ensure that they remain a customer. Yet time and again I have seen examples where...
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What Cillit Bang teaches us about our risk perception.
It appears that a disgruntled employee discovered that Cillit Bang could do more than just clean – sprayed into a firms servers in copious quantities it could eat away at the components causing them to...
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Does Adobe really think it’s funny to slap someone into agreement with you?
High horse time – Adobe released an ROI video that shows a boss slapping his manager into agreeing with him. You can check it out here – The slap on you tube or below. What makes a media savvy company...
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Is helping others develop self esteem one of the greatest leadership traits?
Sometimes you read an article that just so thoughtfully nails an issue that there isn’t anything useful you can add to it. This is one of those articles so I am just going to share it with my...
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Profits going over the Waterfall? – How your development cycle might just...
Good Project Management controls cost and waterfall techniques give the best cost control – or that’s accepted wisdom. Is that really true? – does a linear development process as opposed to an...
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The WORST 3 reasons to use a consultant (and 1 good one!)
I may be ex-communicated from the consultant community but… here are my top 3 worst reasons to use a consultant and one good one: Bad reason #1 : We can’t decide, can you tell us what to do? A good...
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Understanding Leadership in 3 minutes – video example..
Most advice I see about leadership most misses this vital point. Leading people is about getting people to buy into what you are doing – however crazy it may seem. You could spend all day talking about...
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Coffee Break Masterclass – Hitachi Vision Book
A coherent strategy is a beautiful thing. It also goes a long way to helping both your staff and your customers know exactly what you are about and why they should trust you with their hard earned...
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